Roofing experts warn: beware companies offering power jet washing!

Roofing experts are warning the public to beware of companies offering power jet washing to remove moss from roofs.

The National Federation of Roofing Contractors (NFRC) issued the advice after receiving a record number of calls from people complaining about cold callers selling the service. East Sussex County Council's trading standards team have also experienced a glut of calls from concerned consumers.

Companies often target elderly and vulnerable people especially those living in bungalows as there is easier access to the roof. They persuade home owners that moss causes damage and that the roofs can be spruced up at the same time with a coat of paint. They maintain that the paint increases thermal efficiency and will extend the life of the roof – claims the NFRC say should be treated with caution.

They advise that moss on roof tiles is rarely a problem and only needs to be taken off if it blocks gutters and drains. Removal is a simple job that can be done at reasonable cost. The force from power jet washing can also break and displace tiles, as can the weight of a person walking on the roof.

Councillor Matthew Lock, lead member for economy says:

“These treatments are mainly cosmetic. I understand that people want their roofs to look clean and tidy but removing moss can be done in a simpler, safer and cheaper way.

We have a number of approved handymen on our Buy with Confidence Scheme who can unblock gutters and drains at reasonable rates. We are talking about the difference between a few hundred pounds and a few thousand.”

East Sussex's Buy with Confidence Scheme promotes honest and reliable traders. It puts consumers in touch with traders who have agreed to provide high levels of customer service – and have been vetted and approved by Trading Standards.

Buy With Confidence
Property owners concerned about the condition of their roof should contact a reputable roofing contractor for a proper assessment.